Leave Dental Phobia Behind

Do you get a little nervous about an approaching dental appointment? Feel anxiety creeping up as you make your way to the dentist office? Panic when faced with a dental issue that requires sinking into the dental chair?


That’s ok. Many people do. We understand that seeing a dentist can cause some form of anxiety. For many people, it stands in the way of good oral health. But we’d like to change that for you, and show you how to leave dental phobia behind so that you benefit from the oral health you deserve and can enjoy a beautiful, healthy smile.

Fear can come from a variety of sources ranging from dental myths to a bad childhood experience or   even stories passed around about inadequate anesthetic resulting in pain. The fear often boils down to a lack of control in a vulnerable situation, helplessness or worries about discomfort.

But dentistry has come a long way over the years…particularly within the last 10 or 15 years. With substantial innovation moving it forward, modern dentistry has new technologies and techniques in place today that make dental procedures much more comfortable and nearly painless. From a greater choice in effective anesthetics to many procedure options that are much less evasive than years past, dentistry has evolved to focus on comfort as much as health.

At Pine Lake Family Dentistry, we’re committed to helping our patients overcome fear. We start with a comfortable, friendly and safe office environment with staff who care deeply about our patients’ health, wellbeing and comfort. Like Dr. Chen, our dental assistants and hygienists are experienced, well qualified and continually educated on the latest dental innovations and techniques so that our patients trust they are getting the very best care possible.

For many, the first step can be the hardest: to pick up the phone and call us. Stepping outside of our comfort zones is tough for anyone, but taking the action to call for an appointment truly is the most important part of getting past dental fear and getting the care you need.

It starts with a simple conversation. Whether it’s by phone or during a complimentary consultation, we listen. We get to know our patients and understand them—often before even sitting in the dental chair for the first exam. We take the time to understand your priorities, learn the details around any sources of anxiety, and explain how the experience at Pine Lake Family Dentistry will be different. On the first meeting, our new patients receive a personal commitment from Dr. Chen and our staff to create a new dental experience, resetting expectations and to build a relationship based on trust and communication.

Our primary concern is patient comfort and offering choices. So, Dr. Chen makes every effort to ensure you’re in control of your experience, providing guidance to make educated choices in the care you receive, and to reduce or eliminate discomfort, making sure that during any procedure that you are ready to proceed from step to step. Our patients always have a voice, are asked to communicate what they’re feeling and are empowered to make decisions.

While trust, communication and comfort are paramount for our practice, Dr. Chen and her staff take additional steps to ensure patient comfort, allowing you to choose how much additional support you may need in advance and during any dental procedure. Depending upon the situation, Dr. Chen is qualified to offer nitrous oxide, commonly known as laughing gas, for general relaxation and a variety of appropriate oral sedation methods. Careful anesthetic technique allows for near painless numbing.

At Pine Lake Family Dentistry, we do everything we can to relieve the fear our patients may have about visiting us. We take the time to listen carefully, and explain how to maintain healthy teeth and gums at home, what we find during your exam and provide the detail you need to make choices that are right for you.

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